Description
We are looking for a strategic and customer-focused Key Account Manager to join our General Respiratory team in South Bavaria. As a Key Account Manager, you will act as a trusted partner to key customers and stakeholders across your territory. You will develop strategic account plans, identify opportunities to improve patient care, and collaborate across functions to deliver meaningful solutions.
Key Responsibilities
- Develop and implement strategic account plans aligned with customer and business priorities.
- Build trusted relationships with healthcare professionals, healthcare organisations, and other relevant stakeholders.
- Identify patient, customer, and healthcare system needs and translate insights into meaningful actions.
- Work closely with Medical Affairs, Market Access, Marketing, and Commercial colleagues to deliver coordinated customer solutions.
- Analyse customer and market insights to identify opportunities and inform account strategy.
- Lead account-specific projects and initiatives that support improved patient access and customer outcomes.
- Utilise digital and omnichannel engagement approaches to enhance customer experience.
- Ensure all activities are conducted in accordance with compliance and ethical standards.
What We Are Looking For
- Experience in Key Account Management, Sales, Market Access, Customer Partnerships, Healthcare Management, or related commercial roles.
- Experience within pharmaceuticals, healthcare, biotechnology, medical devices, healthcare consulting, or related industries.
- Ability to build and maintain strong stakeholder relationships.
- Strong analytical and problem-solving skills.
- Experience collaborating across multiple teams and functions.
- Excellent communication skills in German and English.
- Valid driver's licence and willingness to travel within the territory.
Additional Experience That May Be Beneficial
- Respiratory, Specialty Care, Immunology, Vaccines, or Hospital experience.
- Market Access or healthcare system knowledge.
- Experience working with healthcare institutions, networks, or regional accounts.
- Omnichannel engagement experience.
- Strategic account planning and project leadership.
Why Join GSK?
- Work within a collaborative and inclusive culture.
- Contribute to improving patient outcomes.
- Partner with highly skilled colleagues across multiple disciplines.
- Access ongoing learning, coaching, and career development opportunities.
- Be part of a company committed to diversity, equity, inclusion, and belonging.