Account Solution Engineer

As an Account Solution Engineer (also known as a "Presales Consultant" or "Sales Engineer"), you are the visionary who transforms customer experiences. You aren’t just a technical expert; you are a strategic partner to Sales, owning the solutioning throughout the entire sales cycle.

You will act as a trusted advisor to our customers, translating complex business objectives into enticing, practical recommendations that drive real change.

Business Acumen & Strategic Impact

• Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company’s value chain to find where Salesforce can drive the most impact.
• The "Bottom Line" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution.

The Ideal Profile: Passion & Mindset

• Demonstrated Passion for Technology & AI
• The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows.
• AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity.
• Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech.

Responsibilities

• Strategic Sales Partnership: Act as the technical "North Star" for the sales team, aligning technical strategy with business outcomes to close complex deals.
• Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
• Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services).
• Value Communication: Articulate the benefits of Salesforce to audiences at every level,from IT Administrators to C-suite executives,using industry-specific insights.
• Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment.

Experience & Background

• We are looking for a diverse range of backgrounds to join our high-performing South team. Whether you are a career SE or looking to pivot your technical and business acumen into a pre-sales career, we want to hear from you.
• Core Experience (One or more of the following):
• Solution Excellence: A proven track record in Solution Engineering (Pre-sales), technical consulting, or professional services delivery within an enterprise software organization.
• SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture.
• Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify "pain points," and map them to high-value technology roadmaps.
• Technical Foundation: A strong Technical Background,this could be a degree in CS/Engineering or equivalent hands-on experience with APIs, data modeling, or software development.

Required Skills & Qualifications

• The Foundations
• Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background. We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role.
• Demonstrated Passion: A visible passion for Technology, Business, and AI. You are curious about the latest trends and eager to learn how they apply to customer success.
• Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges.
• Key Professional Skills
• Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal.
• Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention.
• Prioritisation: Strong organizational and time-management skills to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment.
• Experience & Adaptability
• Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap.
• Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally.
• Language Requirements
• Fluency in English plus one or more additional languages is required from the following: Spanish, Polish, Russian, Ukrainian, Czech, Romanian, Hungarian, Croatian, Serbian.

Benefits

• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.