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From the employer's careers site First seen 7 Nov 2026

Senior Customer Consultant

The employer hasn't listed a salary.

Apply on Deutsche Bank

Description

Join us in shaping the future of digital investment advice at RBC Investment within Deutsche Bank. As a Senior Customer Consultant, you will be part of our advisory team, helping clients navigate the world of asset investment with expertise and clarity.

Your tasks:

  • Provide investment advice via phone and video, focusing on investments, wealth building, and securities strategies
  • Offer holistic support to clients with questions about their assets, giving them access to the bank's global investment expertise
  • Identify cross-selling opportunities and actively pursue them for comprehensive client care
  • Collaborate closely with other departments, such as branch sales, remote banking, and distribution partners, enhancing our omnichannel approach

Requirements:

  • Completed banking training, insurance industry training, or a business economics degree
  • AnsFuG authorization and several years of experience in processing securities transactions
  • In-depth knowledge of investment advice and a strong understanding of securities trading across various risk classes
  • Strong sales skills and genuine interest in supporting people with financial decisions competently
  • Confident, professional, and friendly demeanor, even in digital conversation situations

Why work with us?

  • Work at the forefront of modern digital distribution worlds meeting personal advice
  • Enjoy flexibility that suits your life with location-independent advice via phone and video
  • Have a role with real impact as a trusted advisor for wealth building, securities strategies, and complex financial decisions
  • Benefit from close collaboration with branch sales, remote banking, and other partners, offering diverse insights and development opportunities
  • Contribute to growth, take on responsibility, and foster team spirit, with continuous personal and professional development

Benefits:

  • Comprehensive support for physical and mental well-being
  • Financial security through contribution plans for retirement, employee bank services, company bike, or Germany ticket
  • Flexible working hours, including part-time and hybrid work options
  • Culture promoting diversity, equal opportunities, and participation

This position is offered in full-time and part-time.

Skills

Required

  • banking
  • investment advice
  • securities trading
  • sales
  • communication
Apply on Deutsche Bank