Benefits Case Specialist - Global Benefits Operations

You will play a crucial role in developing a high-performing and highly engaged Global Benefits Operations team at Diageo. As a Benefits Case Specialist - Global Benefits Operations, you will handle critical activities such as Benefits Purchase Order creation, invoice management and reconciliation, vendor management, report generation and distribution, and query management.

Your responsibilities will include:

• Ensuring timely and accurate completion of all in-scope reporting activities.
• Reviewing and updating Process Steps, Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs.
• Performing CARM controls and data reconciliations, resolving any issues.
• Reviewing and reconciling vendor invoices within agreed timelines.
• Leveraging insights to find opportunities for process and workflow improvements.
• Applying strong social skills to motivate multiple teams.
• Driving significant simplification and efficiency in processes and systems.
• Collaborating effectively with cross-functional teams across Diageo and with vendor teams.

The ideal candidate will have:

• Strong understanding of HR processes and data management.
• Payroll experience is highly valued.
• Strong analytical, numerical, and problem-solving skills.
• Vendor management skills.
• Employee communication skills.
• Process designing skills.
• Methodical, logical, organized, and flexible approach to work.
• Excellent English language skills.
• High attention to detail.
• Advanced MS Excel skills.
• Experience in process mapping and extracting and reconciling data from various sources.