Description
Samsara is seeking an Implementation Consultant to join their Customer Success team. The successful candidate will be responsible for helping Mid-Market customers deploy and adopt Samsara's IoT solutions for their fleet and industrial assets.
The Implementation Consultant will own the customer relationship and ensure a successful deployment of Samsara's solution. The role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users.
Key responsibilities include:
- Managing the deployment of Samsara technology to Mid-Market customers
- Creating launch plans and roadmaps to increase product usage
- Tracking implementation progress, participation, product adoption, and account health
- Running training sessions and demonstrating Samsara's technology
- Juggling multiple customer engagements in parallel and working cross-functionally
The ideal candidate has 2-4+ years of experience in a senior Customer Success, account management, or strategic consulting role, with a preference for Mid-Market SaaS experience. Fluency in English and French is required.
In terms of compensation, the annual base salary range for this position is $79,204.55-$102,500 USD. Samsara offers a flexible working model, a professional development stipend, comprehensive health and parental leave plans, and more.