Description
Samsara is seeking an Implementation Consultant to work remotely in Germany. As an Implementation Consultant, you will start the customer's journey after signature, working with top customers to deploy Samsara's solution successfully. You will own the customer relationship, define and deliver a project plan, and work cross-functionally with Sales, Support, Sales Engineering, and Product.
Responsibilities:
- Manage the deployment of Samsara technology to customers, enabling quick time to value
- Lead solution workshops to develop L1 processes for business process
- Guide customers through change management processes, including policy, comms, and training
- Run training sessions, demonstrate Samsara's technology, and work through obstacles with executives and day-to-day users
- Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience
Requirements:
- 2+ years of experience in an implementation consultant, project manager, or onboarding role
- Enterprise SaaS and hardware experience preferred
- Strong project management skills with ability to follow methodologies
- 2+ years experience supporting or working with technical products
- Solutions-oriented with strong problem-solving & project management skills
- Excellent consultative skills with experience in end-to-end system implementations
- Experience managing >20 implementations/projects at a time
- Proven track record of building trust and communicating effectively with stakeholders
- Passion for going above and beyond, taking initiative, and thriving in a fast-paced environment
- Fluency in English and German (spoken and written)
Benefits:
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
At Samsara, we build for the people who keep the global economy moving. We offer a compensation program with above-market total compensation, including base salary, performance-based bonus/variable pay, and equity (for eligible roles).