Description
Sur La Table is seeking an Email & SMS Associate to join their marketing team. As an Email & SMS Associate, you will learn and grow into owning the email and SMS program, building, checking, and sending campaigns to a large retail audience.
Responsibilities:
- Build email and SMS campaigns in Braze
- Own pre-send QA on every campaign
- Schedule and deploy daily campaigns
- Turn the campaign calendar into briefs and tickets in Wrike
- Partner with Creative, E-commerce, and Merchandising teams
- Run A/B tests on subject lines, creative, and timing
- Use AI tools like Claude to speed up campaign work
- Track performance on open, click, and conversion rates
Requirements:
- 0-2 years of hands-on experience sending email campaigns
- A track record of learning fast
- Experience using AI on your own initiative
- Strong attention to detail
- Ability to take feedback well
- Organizational skills
- Comfort with technical work and willingness to learn basic HTML
- Bachelor's degree or equivalent experience
Preferred Qualifications:
- Experience with Braze, Wunderkind, Google Analytics, Heap, Adobe Suite, or Canva
- SMS campaign experience
- HTML and CSS for email
- Retail or e-commerce industry experience
- A/B testing
- Experience with Wrike, Figma, Email on Acid, or Litmus
Benefits:
- Competitive benefits package including paid time off, RRSP match, medical, dental, and vision coverage, and employee discounts