Description
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
The Strategic Partnerships team is responsible for identifying, building, and scaling high-impact partnerships that expand Agoda's reach, improve customer acquisition, and create long-term business value. In Korea, financial institution (FI) partnerships represent a strategic growth channel.
We are looking for a Lead Manager, Strategic Partnerships to lead Agoda's Korea FI partnership strategy and execution. In this role, you will identify new partnership opportunities, manage key strategic accounts, negotiate commercial agreements, and drive performance across Agoda's financial institution partnerships in Korea.
Account Management & Growth
- Own and grow a portfolio of key FI partners in Korea, building strong relationships and long-term strategic alignment.
- Develop joint business plans to drive customer acquisition, transaction growth, brand visibility, and partnership profitability.
- Monitor partner performance and identify growth opportunities, optimization levers, and operational improvements.
- Ensure timely execution of campaigns, product integrations, and partner initiatives.
Cross-Functional Leadership
- Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives.
- Translate partner needs into clear internal requirements and drive execution across multiple teams.
- Influence decisions through clear communication, strong stakeholder management, and data-backed recommendations.
- Support improvements to processes, reporting frameworks, and operating models to improve scalability and partner experience.
Analytics & Optimization
- Analyze partnership performance, customer behavior, campaign effectiveness, and commercial outcomes to generate actionable insights.
- Use data to identify trends, guide investment decisions, and improve partnership ROI.
- Build business cases for new initiatives and present recommendations to senior stakeholders.
- Track key success metrics and maintain clear visibility into pipeline, performance, and impact.
What You'll Need to Succeed
- 7+ years of experience in strategic partnerships, business development, account management, consulting, or a related commercial role.
- Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment.
- Experience working with or within financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred.
- Strong commercial acumen, with the ability to structure mutually beneficial partnerships and negotiate effectively.
- Excellent analytical and problem-solving skills, including the ability to turn data into clear business insights and actions.
- Fluent in Korean and English.