Description
Grab is Southeast Asia's leading superapp, offering various services such as food delivery, financial management, and transportation.
We are looking for a dynamic and experienced Account Manager to help us build strategic relationships with high-profile merchants and improve revenue. You will establish and nurture business relationships with our prospective top merchants to spur growth in GrabMart.
Critical Tasks:
- Partner Management: Manage merchant relationships to improve business growth using data-driven analysis (Return on investment, KPIs).
- Co-Marketing: Design and implement strategic co-marketing campaigns with partners to deliver value to customers.
- Collaboration: Work with internal S&P, Marketing, and Operations teams to enhance the merchant experience.
- Ecosystem Synergy: Identify opportunities for collaboration with partners across the Grab ecosystem (e.g. OVO, GrabExpress, Grab Jastip and Grab For Business).
Qualifications:
- Minimum of 2+ years of experience in sales business development, account management or operations.
- Min. Bachelor's degree in Communication, Business, or similar fields.
- Experienced in handling and dealing with partners (account management experience) to generate revenue.
- You excel in an agile environment and excel at juggling multiple tasks.
- You have a clear articulation and negotiation skills in English.
- You have a genuine interest for the on-demand delivery industry, in particular the future of mart delivery.
Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.