Description
Thomson Reuters is looking for an Implementation Consultant to work with the ONESOURCE Pagero platform. The successful candidate will have strong problem-solving and analytical skills, and a genuine desire to challenge themselves in their work.
Key responsibilities:
- Deliver end-user and super-user training, and make decisions related to configuration and troubleshooting.
- Act as a specialist in large, cross-functional implementation projects and partner-led projects.
- Contribute to project planning and timeline management.
- Resolve customer support issues effectively.
- Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.
- Support pre-sales activities, such as software demonstrations and scoping for prospective clients.
- Customize and configure applications according to agreed specifications.
- Design, develop, and document project deliverables in line with agreed timelines and budgets.
- Participate in application configuration, implementation, and testing.
Required qualifications:
- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects.
- Contributing to project management activities, including creating and updating project plans and timelines.
- Resolving customer support issues in a timely and effective manner.
- Working closely with key business teams, such as Product, Sales, Support, and partner organizations.
Preferred qualifications:
- Experience in e-invoicing or Tax products
What's in it for you:
- Hybrid Work Model: flexible hybrid working environment
- Flexibility & Work-Life Balance: supportive workplace policies
- Career Development and Growth: culture of continuous learning and skill development
- Industry Competitive Benefits: comprehensive benefit plans
- Culture: globally recognized, award-winning reputation for inclusion and belonging
- Social Impact: opportunities to make an impact in the community