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From the employer's careers site First seen 27 Oct 2026

Operations and Safety Consultant - Human Centred Design

WSP mid full-time

The employer hasn't listed a salary.

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Description

WSP is looking for Human Factors consultants to join its growing Human Centered Design expertise area within its Intelligent Infrastructure Operations and Safety (O&S) team.

The successful candidate will work on projects that prioritize safety and efficiency, putting users and their needs at the centre of design work. Responsibilities include:

  • Applying key principles of human factors, ergonomics, and behaviour change to transportation or infrastructure projects and policies
  • Undertaking research design, execution, and reporting, covering quantitative and qualitative research
  • Conducting user identification and profiling, including behavioural insights
  • Performing Human Factors assessments, such as task analysis and in-depth risk analysis to inform infrastructure scheme and operational designs
  • Supporting the Expertise Lead with client proposals and managing a pipeline of future opportunities

Requirements:

  • A degree or equivalent in a relevant discipline (e.g., postgraduate degree in ergonomics, human factors) and an appropriate level of experience
  • Experience in human-centered design thinking, co-creation, and innovation
  • Experience in action-oriented research in development issues
  • Excellent verbal and written communication skills, with the ability to undertake qualitative and quantitative research and analysis
  • Appreciation of the role of Human Factors and human reliability as part of safety cases
  • Understanding of the role of Human Factors in complex and safety-critical systems

Skills

Required

  • human-centered design
  • ergonomics
  • behaviour change
  • qualitative research
  • quantitative research
  • task analysis
  • risk analysis

Ready to apply?

You apply with the employer directly. Their original posting is here: https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/89432

Apply on WSP