Description
Autodesk's Enterprise Customer Success organization is seeking a Senior Implementation Consultant to join the Consulting Services team in Japan.
As a Senior Implementation Consultant, you will leverage your construction industry expertise and technical knowledge to help customers implement design, engineering, and construction solutions.
Responsibilities
- Work with Autodesk customers to implement construction solutions across document management, data management, field workflows, project handover, and turnover processes
- Analyze, improve, and implement construction industry processes and workflows to support customer business objectives
- Lead customer consulting engagements and document the business value delivered through these engagements
- Apply Autodesk products and solutions to detailed industry requirements and customer workflows
- Configure Autodesk solutions based on product capabilities and specific customer requirements
- Guide customers on the effective use of Autodesk products while defining and documenting detailed use cases
- Develop data migration strategies to transition customer data and standards into Autodesk products
- Collaborate with customers, external partners, and Autodesk teams to develop solutions and resolve technical challenges
- Provide feedback to Consulting Services leadership and Product Development teams to support product enhancements and process improvements
- Partner with Autodesk account teams to define Customer Success Plans and plan customer engagements
- Mentor and guide customers to improve product adoption and maximize the value of Autodesk solutions
- Mentor partners to support the scalable delivery of consulting services
- Contribute to project estimation, scoping, and clarification of customer requirements
Minimum Qualifications
- Bachelor's degree in Architecture, Construction Management, Engineering, or a related discipline, or equivalent professional experience
- 5+ years of hands-on experience in the construction industry, with a focus on implementing digital solutions across enterprise environments
- Experience with construction industry processes, including preconstruction, document management, project management, quality management, safety management, project handover, and work packaging
- Experience conducting workshops, facilitating meetings, and delivering presentations to customers and cross-functional teams
- Demonstrated skills in strategic thinking, innovation, project management, change management, business process optimization, and communication
- Proven ability to guide decision-making processes and drive issues through resolution
- Experience collaborating with diverse Technical, Sales, and Project Delivery teams
- Working knowledge of structured project management methodologies and practices
- Ability to translate complex technical concepts into clear, understandable information for non-technical and business audiences
Preferred Qualifications
- Hands-on experience with Autodesk solutions such as Autodesk Construction Cloud, BIM 360, and Revit
- Knowledge of competing construction industry software solutions and technologies
- Advanced experience developing and implementing workflows across architects, designers, engineers, contractors, and owners
- Experience developing and maintaining a portfolio of digital delivery solutions
- Experience leading or supporting enterprise-wide digital transformation and change management initiatives
- Familiarity with International Organization for Standardization (ISO) 19650 standards for information management using Building Information Modeling (BIM)
Benefits
- Competitive compensation package, which may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package