Description
The SEEK Group's diverse businesses make a positive impact globally, helping people live fulfilling and productive working lives and organisations succeed.
The Role: Manage a portfolio of Recruiter customers across a tiered client model, achieving quarterly and annual revenue, retention and product adoption targets. Build trusted-advisor relationships with recruitment agency owners and senior decision-makers. Develop client account plans, using data and analytics to identify and reduce clients' ad gaps.
Responsibilities:
- Manage an assigned portfolio of Recruiter customers
- Achieve quarterly and annual revenue, retention and product adoption targets
- Build trusted-advisor relationships with recruitment agency owners and senior decision-makers
- Develop and maintain client account plans
- Use data, analytics and customer insight to identify and reduce clients' ad gaps
- Grow share of wallet and contract value
- Learn and position new commercial models, products and features
- Identify opportunities to deepen engagement across client brands and stakeholder groups
- Re-engage inactive or at-risk customers
- Facilitate product demonstrations, training and client events
- Provide clear customer, competitor and market insight
- Use approved AI tools thoughtfully in day-to-day sales planning and account management
Success in the Role:
- Achieve revenue and L12M growth targets
- Increase product penetration and adoption
- Reduce client ad gaps
- Maintain high-quality SOW and account-plan data
- Deliver strong client engagement and trusted-advisor status
The Team:
- Work alongside a passionate team of Account Executives and Business Development consultants
- Partner with cross-functional stakeholders across Sales Operations, Field Sales, GTM and more
- Contribute to a culture of knowledge sharing, feedback and collective accountability
QUALIFICATIONS: Essential Skills, Experience and Competencies:
- Demonstrated sales or account management experience
- Strong ability to influence senior stakeholders
- Commercially astute with ability to identify opportunities and grow share of wallet
- Comfortable using data, analytics and CRM information
- Able to learn, explain and recommend technology, products and commercial models
- Builds rapport quickly and easily
- Skilled at handling objections and listening actively
- A team player with strong planning, prioritisation and time-management skills