Sr Business Analysis Lead

Shell Energy Americas (SEAm) is Shell's gas and power trading business across North and South America. Operating in a fast-paced and highly regulated environment, SEA manages complex physical and financial gas and power products, balancing commercial opportunity, operational reliability and risk management.

The Sr Business Analysis Lead plays a key role in enabling business and technology change across this landscape, partnering with stakeholders to deliver solutions that drive business value, simplify processes and support Shell's strategic objectives.

The Sr Business Analysis Lead is accountable for leading the Analysis & Design capability supporting the Shell Energy Americas portfolio. The role combines people leadership, capability development and resource management with active delivery responsibilities across strategic business and technology initiatives.

The successful candidate will lead and develop a high-performing team of Business Analysts, Quality Assurance professionals and User Experience specialists while spending approximately 50% of their time performing Senior Business Analyst and/or Delivery Lead activities on complex projects and programmes.

Leadership & Capability Management

• Define and execute the capability roadmap for Business Analysis, Quality Assurance and User Experience in partnership with Delivery Managers and business stakeholders
• Build, lead and develop a high-performing, multi-skilled team through coaching, mentoring, performance management and career development
• Lead, coach and mentor approximately 8–12 direct reports
• Drive the adoption of best practices, standards and tools across the Analysis & Design community
• Foster a culture of continuous learning, collaboration, innovation and delivery excellence
• Partner with Delivery Managers to understand future demand and workforce requirements
• Manage resource allocation and capacity planning to ensure the right capabilities are deployed to the highest priority work
• Develop and execute succession planning, capability uplift and talent development initiatives
• Leverage external industry trends, best practices and emerging technology opportunities to continuously improve delivery outcomes

Delivery & Execution

• Perform a Senior Business Analyst and/or Delivery Lead role on strategic initiatives across the Shell Energy Americas portfolio
• Lead the elicitation, analysis, validation and management of business requirements
• Partner with business stakeholders, Product Owners, architects and technical teams to define feasible and valuable solution options
• Drive delivery outcomes through effective planning, stakeholder alignment, risk management and issue resolution
• Ensure requirements, designs and solutions align with business objectives, architectural standards and regulatory requirements
• Support the end-to-end solution lifecycle from ideation and analysis through delivery, implementation and post-go-live support
• Ensure solution designs deliver measurable business value and operational improvements
• Promote Agile ways of working and foster an Agile mindset across teams and stakeholders
• Ensure strong adherence to Shell compliance, risk and control frameworks

Stakeholder Management

• Build strong partnerships with business stakeholders, technology teams, IT partners and delivery organisations
• Influence and collaborate effectively with leaders across Delivery, Architecture, Support, Strategy and Business functions
• Communicate clearly and effectively at all organisational levels, including senior leadership
• Support business simplification and transformation initiatives through effective analysis and stakeholder engagement

Special Challenges

• Balancing leadership responsibilities with active delivery participation across complex initiatives
• Managing competing resource demands across project delivery, operational support and continuous improvement activities
• Building capability and maintaining engagement within a geographically distributed team
• Driving continuous improvement while ensuring delivery commitments are achieved
• Supporting a rapidly evolving energy trading landscape while maintaining operational stability and compliance
• Influencing senior business and technology stakeholders across multiple functions and priorities

What you bring

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• Bachelor’s degree in any related field
• 8+ years of Business Analysis experience delivering complex business and technology transformation initiatives
• Strong experience within Energy Trading, including Gas and/or Power Trading environments, with knowledge of trading operations, risk management, scheduling, settlements, and regulatory processes
• Proven experience leading and developing high-performing teams, including coaching, mentoring, performance management, and resource planning
• Strong stakeholder management and influencing skills across business and technology functions
• Deep expertise in business analysis methodologies, requirements management, process improvement, and solution design
• Experience developing business cases, impact assessments, and value realization strategies
• Strong analytical, problem-solving, and decision-making capabilities
• Experience leading delivery in Agile environments
• Ability to balance strategic leadership responsibilities with hands-on delivery execution

Nice-to-Have Qualifications

• Experience working with Agile delivery tools
• Experience in commodities trading, energy markets, or related commercial trading businesses
• Knowledge of systems engineering concepts, process modelling, and data analysis techniques
• Understanding of enterprise solution delivery and technology landscapes
• Knowledge of SCADA and EMS/GMS platforms (e.g., Monarch, AVEVA)
• Experience coaching teams and stakeholders in Agile ways of working
• Lean Practitioner certification or continuous improvement experience
• CBAP (Certified Business Analysis Professional) certification
• PMI-PBA certification
• Other relevant Business Analysis, Delivery, or Agile certifications

What we offer

• The base salary range for this position is $149,000 - $223,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity
• For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs
• Employees also participate in a company pension plan and a 401(k) plan
• Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents