HPEN Presales - Retail and Manufacturing

As a Systems Engineer / Presales Engineer within HPE Networking, you will be responsible for the technical success of networking opportunities across an assigned customer portfolio, with a particular focus on the Manufacturing and Retail sectors.

You will develop a strong understanding of your customers' business priorities, technology environments, and industry-specific challenges. Based on this understanding, you will provide relevant technical guidance and help establish HPE as a trusted, long-term strategic technology partner.

Key Responsibilities:

Customer Engagement and Trusted Advisory

• Act as the primary technical advisor for an assigned portfolio of customers and opportunities.
• Build trusted relationships with customer technical decision-makers, architects, engineers, operational teams, IT management, and executive stakeholders.
• Understand customers' business priorities, operational requirements, existing network environments, technical challenges, and future architecture plans.
• Provide technical guidance aligned with customer business objectives, digital transformation initiatives, and evolving networking needs.
• Proactively identify technical opportunities and contribute to long-term account and technology strategies.

Sales Alignment and Opportunity Development

• Work closely with the aligned sales organization to develop account strategies, qualify opportunities, shape customer requirements, and drive successful engagements.
• Provide technical leadership throughout the sales cycle, from discovery and solution design through validation and closure.
• Address technical objections, identify and mitigate risks, and help increase the probability of successful deal closure.
• Manage multiple strategic customer engagements while maintaining close alignment with sales and a strong focus on customer success.

Solution Architecture and Design

• Design end-to-end enterprise networking solutions covering:
• Wired and wireless networking
• Campus and data center networking
• Routing, resiliency, and segmentation
• Network management, operations, and security
• Related connectivity solutions
• Translate customer requirements into scalable, resilient, secure, and operationally efficient architectures.
• Position networking solutions in the context of Manufacturing and Retail use cases and broader business objectives.
• Select and size appropriate products, software platforms, licenses, and solution components.

Presentations and Technical Validation

• Present HPE Networking technologies, architectures, and value propositions to technical and executive audiences.
• Conduct technical discovery sessions, workshops, solution presentations, demonstrations, architecture discussions, and whiteboarding sessions.
• Plan and execute Proof-of-Concept, Proof-of-Value, interoperability testing, and other technical validation activities where required.
• Clearly communicate technical findings, risks, outcomes, and recommendations.

RFP, RFI, and RFQ Leadership

• Provide technical leadership for RFP, RFI, and RFQ responses.
• Take ownership of architecture design, product selection and sizing, solution compliance, technical documentation, and requirement clarification.
• Ensure proposed solutions are complete, supportable, and aligned with customer expectations.

Competitive Positioning

• Evaluate competitive solutions and clearly articulate HPE Networking's technical differentiation, architectural advantages, and customer value.
• Maintain awareness of relevant networking trends, emerging technologies, industry standards, and competitive developments.
• Apply and share competitive insights during opportunity planning, technical discussions, and objection handling.

Partner and Cross-Functional Collaboration

• Collaborate with HPE channel partners, distributors, and their technical teams to develop solutions and support high-quality customer engagements.
• Engage with product management, engineering, support, professional services, and other HPE technical organizations when additional expertise or escalation is required.
• Share technical knowledge, field experience, competitive intelligence, and reusable best practices across the Systems Engineering organization.

Technical Knowledge and Enablement

• Maintain strong knowledge of HPE Networking products, architectures, software platforms, licensing models, and relevant industry technologies.
• Continuously develop knowledge of technologies and market developments relevant to Manufacturing and Retail customers.
• Contribute to customer events, workshops, partner sessions, webinars, demonstrations, and technical enablement activities.
• Maintain appropriate opportunity documentation and contribute to reusable solution designs and technical assets.

What Success Looks Like in This Role

• Operate as an integral member of the Türkiye Systems Engineering organization.
• Demonstrate independence, technical ownership, and professional judgment.
• Manage multiple customer engagements and priorities effectively.
• Establish credibility and trusted-advisor relationships with customers and partners.
• Work closely with the sales organization while contributing to the broader technical community.
• Maintain a strong focus on customer success and business outcomes.

Desired Experience and Qualifications

• Strong enterprise networking experience, preferably in presales engineering, systems engineering, consulting, solution architecture, or senior network engineering.
• Solid understanding of enterprise LAN and WLAN technologies, including switching, Wi-Fi, routing, resiliency, segmentation, security, and network management.
• Experience designing and troubleshooting complex enterprise network environments.
• Ability to translate customer requirements into complete technical solutions and architectures.
• Experience with technical sales activities, including discovery, solution design, presentations, demonstrations, PoCs, and RFP responses.
• Strong analytical, troubleshooting, communication, and presentation skills.
• Ability to explain complex technologies clearly to both technical and non-technical audiences.
• Ability to work effectively with account teams, customers, partners, and broader technical organizations.
• Self-motivated, collaborative, and comfortable managing multiple concurrent opportunities.
• Good command of English and Turkish, both written and spoken.

Considered an Advantage

• Experience with Manufacturing, Retail, or similarly distributed and operationally critical environments.
• Relevant networking industry certifications.
• Hands-on experience with enterprise networking technologies.
• Experience with technical workshops, solution validation, interoperability testing, or partner enablement.