Senior Manager, Product & Pricing Operations

Job Overview

As a Senior Manager, Product & Pricing Operations at Salesforce, you will lead, scale, and inspire a team of analysts delivering approval rule configurations that serve our global enterprise organizations. You will drive approval rule design strategy, team capacity allocation, and execution timelines while ensuring strict Sarbanes-Oxley (SOX) compliance.

Responsibilities

• Lead a team of configuration specialists, managing capacity allocation and establishing a high-performance culture through coaching, feedback, and career development.
• Oversee the end-to-end Software Development Lifecycle (SDLC) for approval rule configurations, establishing deployment frameworks, Quality Assurance standards, peer review protocols, and release controls.
• Lead projects from inception through delivery, partnering with business and Information Technology leadership to align on strategic priorities and solution architectures.
• Own the operational control framework for SOX compliance across approval rule systems, ensuring team adherence to change-management protocols and leading team engagement with internal and external auditors.
• Establish and track team performance metrics, using them to scale team throughput as volume grows.

Requirements

• 3+ years of experience directly managing or developing teams in technical operations, revenue operations, or business systems, with 7+ years of overall operational experience.
• 3+ years of experience managing enterprise software configuration delivery pipelines, including architectural review, intake prioritization, User Acceptance Testing frameworks, change control, release management, and ongoing production support.
• Direct experience working with SOX compliance frameworks, defining audit controls, and enforcing strict risk-mitigation standards across team workflows.
• Experience establishing team Key Performance Indicators, delivering executive performance reports, and using operational metrics to optimize workflows, scale team throughput, and ensure output quality.
• Experience aligning priorities across multiple organizations, such as Revenue Recognition, Finance, and Information Technology.

Nice to Have

• Experience using or managing enterprise CPQ platforms, such as Salesforce CPQ, Salesforce Revenue Cloud, or Conga CPQ.
• Experience with Apex, Salesforce Object Query Language (SOQL), and Flows.
• Prior management experience overseeing Quote-to-Cash (Q2C) or Deal Desk operations within a Software-as-a-Service (SaaS) or Enterprise software environment.
• Salesforce certifications, such as Certified Administrator, Platform App Builder, or Certified CPQ Specialist.

Benefits

• Time off programs
• Medical, dental, vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Salary

The typical base salary range for this position is $143,400 - $216,900 annually.