Description
As a Senior Sales Engineer at Affirm, you'll combine technical aptitude, exceptional communication skills, and creative problem-solving to help enterprise merchants design and implement scalable solutions on the Affirm platform.
You'll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.
Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm's Sales, Engineering, and Product teams.
What You'll Do
- Technical Expertise: Serve as the subject matter expert on Affirm's integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape.
- Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
- Merchant Trust: Build trust with technical counterparts, both internally and externally, while fostering long-term relationships with Enterprise & Key merchants.
- Partner Success: Partner with sales and partner engineering teams to drive opportunities for large customers.
- Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
- Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
- Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations.
- Market Engagement: Develop pre-sales support material and documentation for new products and features.
- Demo Development: Build and present custom demos as required.
What We Look For
- Passion and drive to change consumer checkouts & payments for the better
- BA/BS degree in business/technology, or equivalent technical account management experience
- 4+ years of experience in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles
- 3+ years of current experience in the payments, fintech, or closely related industry
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion
- Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
- Solid understanding of financial infrastructure industry trends and emerging technologies
- Keen technical mind comfortable writing scripts in at least one programming language
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Executive presence and strong relationship-building skills
- Passion for customer success and dedication to championing the customer voice
- Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
- Willingness to travel up to 30% of the time
Base Pay Grade - J Equity Grade - 5
USA Pacific OTE (CA, WA, NY, NJ, CT): $175,500 - $243,000 USA Sapphire OTE (all other U.S. states): $155,250 - $222,750