Description
The Sales Team Leader will lead and develop a regional Account Management team, driving renewal growth, customer retention, and sales performance through coaching and strong client relationships.
The Team Lead will report to the VP and own an individual BOB and target as well as the overall BOB and target for their team. The Team Lead is expected to drive regional sales performance through renewal growth and cross-sell, ensuring disciplined execution of value-based selling, accurate forecasting, and strong pipeline management.
Key Responsibilities
- Lead, coach, and develop a high-performing team of Account Managers.
- Own and deliver regional revenue targets.
- Drive consistent sales discipline in forecasting, pipeline management, and account planning.
- Embed value-based selling practices throughout the sales cycle.
- Lead renewal strategy, proactively managing risk, and maximising retention.
- Lead complex client calls and provide feedback to support AM learning.
- Ensure robust territory and account plans across existing customers.
- Build and maintain senior-level relationships with key regional customers.
- Represent the regional sales organisation in commercial planning and strategic initiatives.
- Deliver training and case studies in team meetings.
Success Measures
- Achievement of regional revenue, growth, and retention targets.
- Strong forecast accuracy and healthy, well-qualified pipeline.
- High renewal performance with reduced churn risk.
- Consistent creation of quality new opportunities.
Skills & Experience
- Proven experience leading and developing sales teams in complex environments.
- Strong commercial acumen, with expertise in forecasting, pipeline management, and value-based selling.
- Demonstrated ability to coach sales talent and drive sustained performance improvement.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong communication, negotiation, and relationship-building capabilities.