Description
Can you lead transformational people change and improve organisational effectiveness through a systems-thinking approach?
We are seeking a Head of Organisation Effectiveness and Employee Experience to join our People and Places Directorate. This role plays a key part in shaping DVSA's culture, employee engagement, and overall colleague experience. You will work closely with senior leaders, HR Business Partners, trade union representatives, and wider Civil Service colleagues to drive organisational effectiveness, support strategic change, and improve business performance.
The team leads on employee engagement, culture and capability, employee relations, reward and benefits, and the employee value proposition, ensuring colleagues feel valued, supported, and able to perform at their best. Through a systems-thinking approach, the team develops people strategies, policies, and services that enable effective decision-making, strengthen organisational performance, and help attract, retain, and develop talented people across DVSA.
Your responsibilities will include:
- Leading a specialist portfolio that connects organisational effectiveness, employee relations, engagement, reward, and colleague voice to improve colleague and manager experience.
- Using workforce evidence, colleague feedback, employee relations intelligence, organisational diagnosis, and systems thinking to identify patterns, risks, and opportunities for improvement.
- Developing approaches that strengthen engagement, colleague voice, and visible action from feedback.
- Supporting constructive employee and industrial relations, including effective engagement with trade unions, representatives, and wider Civil Service HR colleagues.
- Developing clear guidance, tools, and improvement activity that help managers identify and address people issues early, fairly, and consistently.
- Leading work on reward, benefits, and the employee value proposition so the employee offer supports attraction, retention, fairness, and organisational performance.
- Working with senior leaders, HR Business Partners, trade union representatives, and People & Places colleagues to translate insight into clear priorities, advice, and evidence-led action.
- Leading and developing a team of subject matter experts, setting clear direction, prioritising work, and supporting high-quality delivery.
As a leader in this role, you will be expected to:
- See the big picture and make effective decisions.
- Communicate and influence effectively.
- Change and improve processes and systems.
In return for your hard work, you will receive a salary of £59,816 per year, plus a range of benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.