Description
As a Senior Sales Engineer at Affirm, you'll combine technical aptitude, exceptional communication skills, and creative problem-solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform.
You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.
Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.
Responsibilities
- Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants.
- Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
- Merchant Trust: Build the trust of your technical counterparts, both internally and externally, while also fostering long-term relationships with Enterprise & Key merchants.
- Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
- Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm.
- Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
- Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models.
- Market Engagement: Develop pre-sales support material and documentation for new products and features.
- Demo Development: Build and present custom demos as required.
Requirements
- Passion and drive to change consumer checkouts & payments for the better
- BA/BS degree in business/technology, or equivalent technical account management experience
- 4+ years of experience in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
- 3+ years of current experience in the payments, fintech, or closely related industry
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
- Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
- Solid understanding of financial infrastructure industry trends and emerging technologies
- Keen technical mind comfortable writing scripts in at least one programming language
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Executive presence and strong relationship-building skills
- Passion for customer success and dedication to championing the customer voice
- Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
- Willingness to travel up to 30% of the time
Compensation
- Base Pay Grade - J
- Equity Grade - 5
- USA Pacific OTE (CA, WA, NY, NJ, CT): $175,500 - $243,000
- USA Sapphire OTE (all other U.S. states): $155,250 - $222,750
Benefits
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
- Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.