Description
This role is responsible for handling intricate client challenges adeptly, leveraging cross-functional collaboration and advanced problem-solving skills. The role builds strong client relationships, implements margin recovery strategies, and stays updated on industry trends.
Responsibilities
- Owns and coordinates account plans on larger strategic commercial accounts, focusing on value and/or volume portfolio management and selling a range of HP's offerings.
- Collaborates with pre-sales, inside sales, marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
- Builds and maintains strong relationships with commercial clients, developing a core understanding of their unique business needs and challenges.
- Implements margin recovery activities and strategies, and engages effectively to improve win rates on selective deals.
- Reviews and designs sales policies and strategies to achieve sales targets and objectives for the assigned business segment.
- Manages account planning process through scheduled reviews and updates, identifies and builds growth opportunities, upselling, and cross-selling to clients.
- Updates opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
- Provides support to clients, addressing any concerns or issues they may have in a timely and effective manner.
- Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.
Education & Experience Recommended
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty, or a related field or an advanced degree with 3-5 years of work experience.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, and additional flexible paid vacation and sick leave.