Skip to content
Updated How AI-exposed are the skills employers are hiring for? See the data →

From the employer's careers site First seen 26 Oct 2026

Strategic Account Manager (Surabaya)

GSK Surabaya, Jawa Timur Hybrid senior full-time

The employer hasn't listed a salary.

Apply on GSK

Description

GSK is looking for an experienced Oncology Strategic Account Manager (Surabaya).

This is an individual contributor role, accountable to effectively engage with customers through a multi-channel selling approach and is proficient in using appropriate multi-channel selling platforms aligned to customer preferences.

The Oncology Strategic Account Manager (OSAM) is a critical role designed to drive business growth, enhance customer engagement, and optimize micromarketing strategies within the oncology therapeutic area.

Job Role:

Account Management:

  • Develop and maintain long-term relationships with strategic accounts, including oncology treatment centers, hospital networks, integrated delivery networks (IDNs), and key opinion leaders (KOLs)
  • In-depth understanding of patient journey and pave the way for patient access to innovations in a timely manner and integrated MDT by account.
  • Serve as the primary point of contact for assigned accounts, ensuring seamless communication and collaboration.
  • Conduct regular business reviews with accounts to assess their needs, address challenges, and identify growth opportunities.
  • Negotiate contracts, access agreements, and partnerships to maximize mutual value for GSK and the accounts.

Micromarketing Strategy Implementation:

  • Utilize data analytics, local market insights, and segmentation to develop and execute micromarketing strategies tailored to specific accounts.
  • Design targeted campaigns to promote GSK’s oncology portfolio, including product launches and disease awareness initiatives.
  • Collaborate with cross-functional teams (e.g., marketing, medical affairs, and market access, CGA) to ensure alignment between national and local strategies.

Sales and Business Growth:

  • Achieve or exceed sales targets for assigned oncology products within strategic accounts.
  • Identify and leverage growth opportunities through innovative solutions and customer-centric strategies.
  • Monitor account performance metrics, analyze data trends, and proactively adjust approaches to meet business objectives.
  • Provide accurate and timely forecasts, account plans, and pipeline updates to the Business Unit Director.

Stakeholder Engagement:

  • Build and maintain relationships with oncologists, pharmacy directors, payers, and other healthcare professionals within strategic accounts.
  • Share patient journey-related barriers/opportunities with the Medico-Marketing teams.
  • Serve as a trusted advisor, providing clinical and product-related insights to support decision-making.
  • Represent GSK at key oncology conferences, seminars, and industry events to strengthen the company’s presence and reputation.

Compliance and Ethical Standards:

  • Ensure all activities comply with GSK policies, industry regulations, and legal requirements.
  • Promote ethical business practices and uphold GSK’s values of transparency, integrity, and patient focus.
  • Present GSK in a professional way to customers through structured and organized working.

Requirements for the role:

  • Bachelor degree from any major with preference for life sciences.
  • Solid experience of working in the pharma industry or in related commercial areas.
  • Exposure in Oncology/Gynaecology Oncology is an advantage.
  • Consistently deliver strong performance.
  • Demonstrate high standards of compliance.
  • Demonstrated ability to implement and drive excellent business plans & execution.
  • Strong negotiation and objection handling skills.
  • Analytical thinking.
  • Strong influencing skills.
  • Personal resilience and strong agility.

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Indonesia---Jawa-Timur/Strategic-Account-Manager--Surabaya-_449342

Apply on GSK