Description
This is an exciting opportunity to join and support driving forward and establishing a new, growing team in Asia and Pacific.
The Health & Benefits Multinational team is responsible for supporting multinational clients in their effective placement of Health and Benefits risks across Asia and Pacific; this includes being a central point of contact and providing strong strategic advice on how they can address specific client and market challenges.
Key Responsibilities:
- Handle larger, more complex clients with higher service needs.
- Design and develop client management tools that support effective oversight of the accounts.
- Monitor and ensure that the services being provided to the client are in line with the centralized guidance and in conjunction with general Service Level Agreements.
- Execute clients' ongoing global benefit strategy, including global benefit financing strategies, through pooling, captives and global insurance programs.
- Interface directly with senior-level client managers as the main global point of contact for client deliverables and communications required under a Global Benefits Management appointment.
- Manage and address client escalations of existing or other accounts.
- Provide strategic & consulting advice that enables the client to make the right decisions and maintain sustainable plans.
- Enhance our ability to sell additional health and wellbeing projects delivered by our strongly connected consulting team.
- Contributing to business development pursuit activities in alignment with our sales team and onboarding process.
- Review of current team “ways of working” and providing suggestions for improvement.
- Contribute to thought leadership content and mentor junior team members, fostering a culture of continuous learning and high performance.
Requirements:
- 8+ years of experience in insurance broking field, ideally from Health, Life and Disability area.
- Ability to cultivate client relationship and manage challenging client demands.
- Strong project management and operational skills – able to prioritize and manage multiple projects simultaneously.
- Experience in process building, best practices and/or efficiency project.
- Good analytical skills in reading, interpreting and communicating data.
- Strong self-starter, fast learner, quality conscious, committed to deadlines.
- Ability to work within a team environment across borders & manage internal stakeholders.
- Strong language capabilities in written and spoken English and Chinese.
- Proficient with MS Word, PowerPoint, and Excel.
Why Join Our Team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.