Description
The Director, B2B Communications, reporting to the Vice President of B2B Communications, US, will lead communications strategy across key commercial and innovation priorities, including commercial payments, AI and agentic commerce, digital payments, digital assets, and open finance.
Key Responsibilities:
- B2B and Commercial Communications: Lead communications across Mastercard’s three business priorities: Commercial and New Payment flows, Core and Services. Develop narratives and communications programs that demonstrate how Mastercard helps businesses pay, get paid and operate more effectively.
- Innovation and Emerging Technology Communications: Lead communications for AI and agentic commerce, articulating Mastercard’s strategy, capabilities, partnerships and role in the evolution of commerce.
- Employee Communications: Lead US employee communications, connecting employees to company strategy and priorities.
- Campaign Development, Execution and Measurement: Design and deliver integrated, earned-first and social-first communications campaigns for key commercial priorities that drive visibility and engagement.
- Media Relations and Cultural Engagement: Build and maintain strong relationships with reporters across business, B2B, technology, and business segment and vertical outlets.
- Executive Communications: Support senior leaders with media strategy, thought leadership and key engagements.
- Brand Communications: Drive Mastercard's Priceless brand story across marquee sponsorships, including Inter Miami, MLB, NY Road Runners, PGA TOUR and Stand Up To Cancer.
Qualifications:
- Experienced communications professional with a background in B2B, technology, product, corporate or employee communications.
- Proven track record of building and executing high-impact communications programs tied to business and reputational priorities.
- Strong understanding of payments, financial services, technology or other complex sectors.
- Ability to translate complex products, technologies and strategies into clear, compelling communications.