Description
Cisco is seeking a Senior Director, Communications Orchestration to lead the transformation of how the company communicates, enables, and activates its people to accelerate a high-performing culture.
The successful candidate will drive the integration of communications, change management, enablement, and activation across Cisco's People, Policy & Purpose (3P) organization.
Key Responsibilities:
- Define and lead an integrated Go-To-Market orchestration strategy that connects enterprise priorities, communications, change management, and enablement to measurable business outcomes.
- Establish portfolio prioritization, governance, and decision rights to coordinate initiatives and reduce competing messages.
- Partner with program and service owners to execute on activation strategies while maintaining clear accountability for change management, adoption, execution, and outcomes.
- Build and lead a high-performing orchestration team, streamlining workflows, consolidating overlapping capabilities, and driving operational excellence.
- Architect and implement an AI-native orchestration model, redesigning how communications, enablement, and content are planned, created, and delivered.
- Leverage generative AI, agentic workflows, intelligent automation, and personalization to eliminate repetitive work, accelerate execution, and improve audience experiences.
- Identify and implement emerging AI technologies that transform content operations, audience targeting, and employee engagement.
- Build AI-forward capabilities across the organization through talent development, targeted hiring, experimentation, and responsible AI adoption.
- Coordinate and create a unified communications strategy and experience.
- Develop modern, engaging approaches, including video-first storytelling, personalized nudges, AI-powered content, and leader enablement, that simplify complex information and accelerate adoption.
- Partner across the business to deliver relevant, timely experiences that reduce noise, improve understanding, and make it easier for employees and leaders to act.
- Work with teams to measure success against shared product and service goals, focusing on adoption, behavior change, and business results.
Minimum Qualifications:
- 12+ years of communications, marketing, or related strategic leadership experience
- 5+ years in a director-level or equivalent role managing cross-functional communications initiatives
- Deep knowledge of generative AI, agentic AI, intelligent automation, and AI-enabled operating models, with practical enterprise applications
- Proven experience leading complex, cross-functional transformations and integrating communications, change management, and enablement
- Demonstrated ability to build high-performing teams, establish governance, and influence senior executives in a global organization
- Strong strategic thinking, executive communication, and data-driven decision-making capabilities
Preferred Qualifications:
- Experience leading AI-enabled communications, marketing, employee experience, or enterprise transformation within a large technology company
- Proven success deploying AI-powered workflows, personalization, content automation, or intelligent employee experiences at scale
- Experience applying product management, service design, or human-centered design principles to organizational change and employee adoption
- Demonstrated ability to consolidate fragmented capabilities, simplify operating models, and build scalable, efficient organizations
- Expertise in modern digital communications, video-first storytelling, behavioral analytics, and change activation
Benefits:
- Medical, dental, and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Paid time away, including holidays, vacation time, and sick time
- Optional 10 paid days per full calendar year to volunteer
Salary Range:
- $278,400.00 - $352,700.00 per year