Description
You will work as a Senior Engineer in the Applications Engineering team at Synopsys, providing technical support to global customers using Synopsys Zebu Emulation and Protocompiler Prototyping software.
Your main responsibilities will include:
- Providing technical support to global customers, troubleshooting issues across partitioning, synthesis, place and route, and hardware debug
- Working directly with customers to migrate their designs to new software releases, ensuring compatibility and resolving any regressions or performance issues that surface
- Deploying new software features on live customer designs, helping them adopt capabilities like advanced partitioning algorithms, new debug modes, or updated FPGA target support
- Delivering technical training sessions to customers, ranging from basic tool usage to advanced workflows for multi-FPGA partitioning and hardware-software co-verification
- Collaborating with Synopsys HAV R&D teams to report customer issues, provide reproducible test cases, and advocate for product improvements based on real-world usage patterns
- Supporting pre-sales evaluations by running customer designs through the Synopsys emulation and prototyping flow, demonstrating performance and identifying potential adoption blockers
- Traveling occasionally to customer sites for onsite support, training, or critical issue resolution
The impact you will have includes:
- Enabling customers to bring up complex SoC designs on emulation and prototyping platforms faster, reducing their verification cycle time by weeks or months
- Improving product quality by surfacing real customer pain points to R&D with enough technical detail that fixes can be prioritized and implemented effectively
- Building customer confidence in Synopsys HAV solutions through responsive, expert-level support that helps them solve problems they could not solve on their own
- Expanding adoption of new software features by showing customers how to use them on their actual designs, not just in demos
- Reducing escalations and support load over time by delivering training that helps customers become more self-sufficient with the toolchain
- Strengthening customer relationships by being the engineer they trust to pick up the phone when something is broken and production timelines are at risk
- Contributing to the technical knowledge base and internal best practices that make the entire support organization more effective
To be successful in this role, you will need:
- A Bachelor's in Electronics Engineering with 2-3 years of experience, or a Master's in Electronics Engineering with 1-2 years, specifically in emulation or prototyping environments
- Hands-on experience with logic design and implementation using FPGAs, including synthesis, place and route, and timing closure
- Strong working knowledge of Verilog, System Verilog, or VHDL, including the ability to read, debug, and modify RTL written by others
- Practical experience with FPGA architecture and back-end implementation flows, including understanding of resource utilization, clock domain crossing, and design partitioning
- Exposure to Xilinx or Altera synthesis tools is a plus, as is familiarity with Synopsys Prototyping or Emulation hardware and software
- Experience with interface protocols like PCIe, AXI, UART, or I2C is a plus, particularly in the context of hardware-software integration
- Scripting experience in Python, Tcl, or shell is desirable for automating workflows and analyzing log files