Description
We are seeking an Experienced Organizational Change Management Specialist to join our team in Hialeah, FL, Chandler, AZ, Charleston, SC, or Hazelwood, MO.
This role will support change management activities for business transformation and system implementation initiatives, with emphasis on Microsoft 365, SharePoint content management, training content development, project coordination, and reporting.
Responsibilities:
- Support change management and project coordination activities for assigned initiatives.
- Develop and maintain SharePoint content, FAQs, knowledge articles, and other M365-based resources.
- Create training materials such as job aids, quick reference guides, and presentation content.
- Coordinate project tasks, action items, dependencies, and follow-up activities.
- Develop status reports, metrics, and dashboards; Power BI experience preferred.
- Support readiness, testing, and post-implementation communications.
- Prepare clear written updates and deliver verbal briefings for stakeholders and senior leadership.
- Translate business and system changes into clear end-user guidance and support materials.
Requirements:
- Bachelor’s degree in business, communications, information systems, organizational change, project management, or related field
- 5+ years of experience in change management, business communications, training, project coordination, reporting, or related work.
- 1+ years’ experience with Microsoft Power BI creating reports, data analytics and dashboard development
- 1+ years’ experience developing training content and user-facing materials
- Strong verbal and written communication skills with experience supporting leadership updates.
- Experience coordinating tasks and deliverables across multiple stakeholders.
Preferred Qualifications:
- Experience with Microsoft 365; web page and SharePoint applications
- Experience supporting process changes, system implementation, or organizational transformation efforts.
- Familiarity with readiness activities, end-user support, FAQs, or knowledge management.
- Change management or project management certification preferred.
Benefits:
- Competitive base pay and variable compensation opportunities
- Health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs
Pay Range: $80,000.00 - $113,000.00