Description
This role is responsible for understanding HP's products and industry, engaging with key clients, and designing customized solutions while guiding junior team members. The role conducts market research, identifies new opportunities, and focuses on contract renewals. The role stays compliant with regulations, gathers client feedback, and resolves client issues to drive sales and satisfaction.
Responsibilities
- Demonstrate a deep understanding of HP's products or services, as well as the industry to effectively position the offerings and articulate their value to potential clients.
- Engage with key stakeholders within client organizations, including executives and decision-makers, to build relationships and ensure satisfaction with HP's offerings.
- Engage with clients to design customized solutions for their unique business needs in collaboration with product experts and engineers.
- Utilize expertise to identify new opportunities and enhance existing ones, thus boosting the sales pipeline, and driving pursuit.
- Conduct in-depth market research to identify trends and emerging opportunities and provide insights to internal teams contributing to the development of sales strategies.
- Concentrate on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value.
- Gather and relay feedback from clients to internal teams to help refine existing offerings and guide the development of new products or features.
- Stay informed about industry-specific regulations and compliance requirements that may impact sales activities, ensuring that all engagements are compliant.
- Act as a point of contact for resolving client issues and concerns, working closely with customer support or service teams to ensure prompt and effective resolution.
Education & Experience Recommended
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave