Description
We are seeking a detail-oriented and analytical individual to join our team as a Healthcare Data Maintenance Specialist. You will be responsible for the daily maintenance of healthcare organizations and prescribers in all databases in the US Region.
Key Responsibilities:
- Complete maintenance of reference data (healthcare organizations and prescribers) essential for US Production.
- Perform research, such as internet searches, phone verification, and database matches, to gather information from third parties that validates the completeness or accuracy of the data.
- Conduct outbound phone verification of details on organization and prescriber records to validate the accuracy of reference data maintained and capture client-required details.
- Perform ad hoc data analysis and participate in various process improvements as needed.
- Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database's existing data.
Requirements:
- Graduate of any 4-year course; fresh graduates are encouraged to apply.
- Experience in handling voice and healthcare accounts is an advantage but not required.
- Basic knowledge of Windows applications (Excel, Word).
- Strong verbal and/or written communication skills in either the language of the country supplied or English.
- Critical thinking and problem-solving skills.
- Demonstrate a strong understanding of complex concepts and processes.
- Has initiative and is self-motivated to see through concerns raised by clients until resolution.
- Must be willing to work at night.