Description
We are looking for a Claims Handler to join our successful Property team in our Stoke office.
As a Claims Handler, you will be the first point of contact for our customers in moments that matter. You will be responsible for liaising with customers, insurers, suppliers, and colleagues nationwide, analysing policies to determine claim coverage, and devising efficient claims processing strategies.
Key Responsibilities:
- Liaising with customers, insurers, suppliers, and colleagues nationwide
- Analysing policies to determine claim coverage and devise efficient claims processing strategies
- Keeping policyholders informed about claim progress through well-crafted correspondence
- Setting up new claims, appoint contractors, and update internal systems
- Issuing payments and arrange settlements as needed
- Ensuring compliance with contractual and regulatory requirements
- Contributing to team success and driving business growth
Skills, Knowledge & Expertise:
- Thriving in Fast-Paced Environments
- Attention to Detail
- Proactive Attitude
- Numeracy, Literacy and IT skills
- Adaptability
Benefits:
- Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at Davies; learning opportunities
- Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme
- Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan, Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline, 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, Flexible working, Dress for your day, Inclusive employment policies