Description
We are seeking a Customer Service Representative to join our team at Coolblue. As a Customer Service Representative, you will work part-time or full-time, 32 hours a week, and be responsible for providing excellent customer service to our clients.
You will be working from home, within a 90-minute radius of Düsseldorf, and will need to have a stable internet connection and a dedicated workspace.
Your responsibilities will include:
- Providing exceptional customer service to our clients
- Resolving customer complaints and issues in a timely and professional manner
- Working flexibly to ensure that our customers receive the best possible service
- Collaborating with your team to achieve our goals and objectives
- Representing Coolblue in a professional and enthusiastic manner
- Performing administrative tasks as required
To be successful in this role, you will need:
- Native-level German language skills
- Fluent English language skills
- A suitable home office setup within a 90-minute radius of Düsseldorf
- Excellent communication and problem-solving skills
- Ability to work flexibly and independently
- Previous experience in customer service or a similar field is desirable but not essential
In return for your hard work, we offer:
- Competitive hourly rate of €12.82
- Opportunity to work part-time or full-time, 32 hours a week
- Flexible working hours
- Paid training and support
- Home office allowance
- Holiday and Christmas bonuses
- 27 days of holiday per year, increasing with length of service
- 25% discount on public transport tickets
- 10% employee discount
If you are a motivated and customer-focused individual who is looking for a new challenge, please apply for this exciting opportunity.