Description
The Strategy Operations team at Dow Jones supports people and processes across Technology, removing barriers and scaling growth opportunities. The TechElevate team drives learning & development, change management, and enablement experiences that strengthen capability and improve how Technology works.
This role is focused on turning change into adoption at scale, reporting to the Senior Manager, Strategy Operations. You will spot opportunities for improvement, build programs to support change, and scale them across the organization through training, workshops, communications, and operational follow-through.
Responsibilities:
- Build and maintain internal tools, automations, and agents to improve team workflows and reporting.
- Use AI tools like Claude and Gemini to prototype, test, and document solutions.
- Track operational metrics and present progress through dashboards and clear summaries.
- Support project and program delivery, owning defined workstreams.
- Help teams adopt new tools and ways of working through training, documentation, and communication.
- Manage stakeholders across functions, adapting your message to each audience.
Requirements:
- Hands-on experience with AI tools, such as workflow automations, internal apps, or agents.
- Working knowledge of at least one scripting or low-code approach (e.g., Python, JavaScript, Google Apps Script, or SQL).
- Good judgment on AI output, reviewing, testing, and questioning tool results.
- Strong communication and stakeholder skills, with examples of influencing without authority.
- Experience with data analysis and visualization to show progress and guide decisions.
- Familiarity with Google Workspace, Confluence, and Jira.
Benefits:
- Comprehensive Healthcare Plans for you and your family.
- Extra paid Time Off (30 days of holidays/year).
- Possibility to work remotely for 3 months/year or one week of remote work per quarter.
- Meal benefit with Pluxee (171€/month on top of your salary).
- Retirement Plans (Dow Jones will pay 2% of a member's Pensionable Salary and match employee contribution up to a maximum of 3%).
- Comprehensive Insurance Plans.
- Well-being Resources (200 USD allowance per quarter, Classpass, etc.).
- Family Care Benefits & Caregiving Support.
- Subscription Discounts.
- Employee Referral Program.