Description
As Deal Desk Manager, Asia, you’ll shape and support large, complex deals across Asia and GCR. Partnering closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth and lasting value for our customers.
You’ll sit in Singapore alongside VPs and Senior Leaders, so your impact will be visible, immediate and valued. You'll manage a small team of Deal Desk Consultants and join a close-knit team of about 10 in Deal Desk and much larger Revenue Operations team, with opportunities to grow across multiple Rev Ops functions.
Key Responsibilities
- Shape complex deals: Structure non-standard pricing, multi-year and ramp deals, bundles, and usage-based models that win business and stay profitable.
- Lead and grow a Deal Desk team: Coach your people, set a high bar, and be the go-to escalation point for Sales.
- Be the trusted advisor: Give Sales leaders clear negotiation options and commercial guidance and push back with data when needed.
- Own governance without slowing deals down: Run approval workflows and discount guardrails, collaborating across functions like Legal, Finance, Professional Service, and Segment on contract terms, billing, and revenue recognition.
- Build the playbook: Create repeatable templates, pricing guidelines, and processes that shorten cycle times and free Sales to sell.
- Bid Management: Manage and collaborate time critical bids and tenders and play pivotal role to improve the quality of tender submission and improving win rates.
- Drive automation and insight: Partner with Sales Ops and Systems teams on process improvements, and use data on cycle time, discounting, and approval turnaround to find and fix bottlenecks.
- Change Management: Coach Sales / Business Segment teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to focus on core Sales activities.
Required Qualifications
- 10+ years total experience, of which 6+ years in Deal Desk, Sales Ops, or Commercial Finance at a SaaS or software company.
- 4+ years leading people or teams, ideally across regions
- Experience structuring complex, non-standard enterprise deals
- Strong grasp of SaaS and Subscription metrics (ARR, ACV, TCV, NRR) with proven experience in building financial models
- Hands-on knowledge of Salesforce, and CPQ, CLM tools. Experience with Bid Automation tools like Qvidian a definite plus.
- Contract literacy and confident in working with Legal on redlines
- Ability to influence senior stakeholders and stay calm under tight deadlines
- Bachelor's degree or professional qualifications like CA, CPA. MBA a plus.
- Curiosity about the products we sell, customers and markets we serve.
- Confidence and empathy when working with frontline and senior sales leaders
- Cultural awareness and the ability to build trust with colleagues across different countries and working styles
- A self-starter who thrives with autonomy, manages your own workload, and keeps us informed without needing day-to-day supervision
Benefits
- Hybrid Work Model: Flexible hybrid working environment for office-based roles
- Flexibility & Work-Life Balance: Supportive workplace policies to help manage personal and professional responsibilities
- Career Development and Growth: Culture of continuous learning and skill development
- Industry Competitive Benefits: Comprehensive benefit plans, including flexible vacation, Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, and employee incentive programs