Description
We are seeking an experienced Inside Sales Manager to support our sales team from within, acting as a crucial interface between customers and various internal departments. You will work closely with other departments to ensure seamless processes and optimal workflows.
Key Responsibilities:
- Collaborate with departments to guarantee smooth operations and optimise existing processes
- Serve as the central point of contact for customer inquiries, providing swift and competent solutions
- Work with the sales team to ensure accurate and timely quotes, coordinating internal delivery schedules
- Maintain and control data in the ERP system, adjusting sales prices as needed
- Ensure customer master data remains up-to-date and add new customers to the system
- Regularly generate reports for the team and management to inform strategic decisions
Requirements:
- Completed studies or training in a technical or sales-related field
- Initial experience in internal sales support or service, understanding the importance of smooth background operations
- Experience with ticket systems for handling customer inquiries
- Strong analytical skills and quick comprehension of connections to make precise and efficient decisions
- Ability to remain composed under pressure and work solution-oriented
- Familiarity with ERP systems is advantageous
What We Offer:
- Significant scope for design and personal development
- Experienced team for onboarding and a lived feedback culture
- Flexible working hours and remote work options
- Work in an independent business unit with flat hierarchies, integrated into a global corporation's infrastructure
- 30 days of vacation and employer-funded pension plan
- Parking with charging station for e-cars and e-bikes
- Job bike
About AVL: AVL is one of the world's leading mobility technology companies, focused on development, simulation, and testing in the automotive industry and beyond.