Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Join the team as Twilio's next People Generalist. This position is needed to support delivery of People priorities, specifically within a highly senior organization consisting of approximately 300 Product Management employees.
Responsibilities:
- Partner with the HRBP team supporting GTM and Marketing functions to support program roll-outs and on-going process execution
- Analyze HR data and trends across the organization to generate insights, trends, and prepare clear and customized reports, metrics, and presentation materials for HRBPs and senior leadership
- Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
- Coach and guide managers through the performance management process, providing advice, documentation support, and best practices
- Support HR Leader on ad hoc projects
- Help execute and lead business-led initiatives, such as re-orgs, job role and level assessments
- Partner cross-functionally with key stakeholders, including Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation
- Program Management of annual cyclical events, such as calibration, pulse surveys
- Maintain confidentiality of core HR data and projects
Qualifications:
- 3+ years of experience in an HR role, partnering with a GTM organization
- Ability to take initiative and be a self-starter
- Decisive problem solver with a 'get it done' attitude
- Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
- Strong data analysis skills and ability to share recommendations with stakeholders
- Data storytelling and AI-enabled efficiency
- Demonstrates employee focus and manages proactive communication to ensure optimum HR support
- Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs
- Keen to continue learning and developing their skill set, having a growth mindset
- Strong ability to identify process gaps and improvement opportunities
Desired Skills:
- Proficiency with HR systems, such as Workday and ServiceNow
What We Offer:
- Competitive pay: $90,800.00-$113,500.00 CAD
- Target bonus percentage: 12.5%
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- And much more