Description
As a Technical Architect on Salesforce Marketing Cloud projects, you will deliver end-to-end solutions that meet client requirements.
Responsibilities:
- Lead discovery sessions and design workshops to capture client needs and translate them into technical designs.
- Implement solutions across Salesforce Marketing Cloud, including Journey Builder, Email Studio, Mobile Studio, Marketing Cloud Advanced, Marketing Cloud Personalization/Salesforce Personalization, Data Cloud and Intelligence.
- Integrate Salesforce Marketing Cloud with external systems and platforms using APIs, custom scripts (e.g., AMPscript, SSJS), and tools like MuleSoft or custom ETL solutions.
- Partner with stakeholders to ensure the delivery of high-quality technical solutions aligned with client expectations.
- Communicate complex technical concepts in a clear and concise manner to both technical and non-technical audiences.
- Build trusted relationships with clients, ensuring satisfaction and identifying opportunities for further engagement.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Experience with Salesforce Marketing Cloud, including implementation, configuration, and custom development.
- Strong knowledge of Marketing Cloud tools such as Email Studio, Journey Builder, Automation Studio, Data Cloud and/or Personalization.
- Experience with scripting languages (AMPscript, SSJS) and integrating Marketing Cloud with other systems via APIs.
- Strong communication and interpersonal skills, with the ability to build trust with both internal teams and external clients.
- Ability to manage and prioritize multiple client engagements effectively.
Preferred Qualifications:
- Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud Admin, Marketing Cloud Consultant, Marketing Cloud Personalization).
- Familiarity with Agile or hybrid project delivery methodologies.
Benefits:
- Unleash Your Potential: Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.