Description
We are seeking an Applied AI Architect (Principal/Lead) to join our team. As an AI CRM leader, Salesforce drives customer success through humans working with agents. The ideal candidate will have experience in enterprise or solutions architecture, influencing senior technical and business stakeholders, and deep expertise in one of six focus areas: Agent Architecture, MCP & Capability Architecture, Data 360 & Semantic Architecture, Headless & Composable Architecture, AI-Assisted Development, or AI Governance & Security.
Responsibilities:
- Lead with the customer's business and technical problem, not a product pitch
- Work collaboratively across multiple pre and post sale teams
- Align C-suite stakeholders around a shared view of a business problem and map it to a capability someone can act on
- Help resolve platform-fit ambiguity for customers facing conflicting internal recommendations or a troubled prior rollout
- Name ambiguity and route it explicitly to the right domain
Requirements:
- 5+ years in enterprise or solutions architecture
- Experience with AI tooling to build solutions, learn new skills, and be more efficient with your job
- Deep, credible expertise in at least one of the six focus areas
- Fluency across the Salesforce platform or at least one major alternative / adjacent technology relevant to your focus area
- A track record of staying engaged through delivery, including recovering stalled or politically stuck work
- B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
Benefits:
- Our benefits and resources support you to find balance and be your best
- AI agents accelerate your impact so you can do your best