Description
We are looking for an Operations Specialist to join our team in Miami-Dade. As an Operations Specialist at Success Academy, you will create the conditions for a safe, welcoming, and well-run school, enabling educators to focus on teaching and scholars to thrive.
About the Role
Operations Specialists at Success Academy master and independently execute the daily systems that keep school life running smoothly, from student records and family communications to facilities, supplies, and school events. They bring urgency, precision, and sound judgment to competing priorities, follow issues through to resolution, and keep leaders informed.
Key Responsibilities
- Run daily school operations with consistency
- Deliver accurate, timely work
- Maintain reliable records and systems
- Uphold exceptional standards for the school environment
- Prioritize and communicate effectively
- Create an exceptional family experience
- Learn and improve continuously
Qualifications
- 1-2+ years of professional experience in operations, administration, or a related field
- Bachelor's degree preferred
- Demonstrated ability to exercise discretion and independent judgment in making decisions related to complex operational issues
- Strong analytical, problem-solving, and decision-making skills
- Excellent organizational, planning, and project management skills
- Proven ability to develop and implement effective operational processes and procedures
- Exceptional communication and interpersonal skills
- Proficiency in utilizing technology to enhance operational efficiency and data-driven decision-making
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Eagerness to learn, adapt, and contribute to a mission-driven organization
- Fluency in English is required. Bilingual fluency in Spanish and/or Haitian Creole is preferred.
Work Expectations
- This is a Florida-based role in the Miami-Dade area
- Role Start: Beginning April 2027
- Working hours: 7AM - 5PM, Monday - Friday
- Locations: Five different school sites available throughout Miami-Dade County
Benefits & Perks
- Medical, dental, and vision coverage through Cigna and VSP , effective on your first day
- Free One Medical membership, fully covered through our Cigna medical plans
- Employees receive a $50 cellphone stipend every month
- Pre-tax savings accounts for healthcare, dependent care, and commuter expenses
- Free and confidential counseling through our Employee Assistance Program and Talkspace
- Enjoy paid time off during summer break, school vacation weeks, and holidays
- Generous paid parental leave for new parents