Description
An exciting opportunity has arisen for an experienced and motivated Governance Manager to join our Divisional Governance Team.
This is a key role supporting the delivery of high-quality governance, patient safety, risk management and quality improvement across the Division. Working closely with clinical and operational leaders, you will help ensure robust governance systems are embedded in practice, support organisational learning, and drive improvements that enhance patient care and staff experience.
If you are passionate about patient safety, quality improvement and creating a culture of learning and continuous improvement, we would love to hear from you.
Main duties of the job
As Governance Manager, you will support the effective coordination and delivery of governance processes across the Division, working under the direction of the Deputy Head of Governance.
Your responsibilities will include:
- Supporting the implementation of the Trust's Quality Governance Framework.
- Leading and coordinating governance activities including risk management, incident reporting, patient safety, complaints and clinical audit.
- Supporting the implementation of the Patient Safety Incident Response Framework (PSIRF) and leading assigned learning responses and investigations.
- Ensuring divisional risks are effectively managed, maintained and escalated where appropriate.
- Producing high-quality governance reports, performance dashboards and assurance information for governance meetings.
- Supporting compliance with Care Quality Commission (CQC) standards and other regulatory requirements.
- Analysing and triangulating data from incidents, complaints, audits and patient feedback to identify themes, risks and opportunities for improvement.
- Coordinating divisional governance meetings, action plans and governance work programmes.
About us
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.
Benefits
- Flexible working options
- Staff wellbeing and development priority
- Opportunities for innovation in clinical care
Person Specification
Education
- Educated to degree level or equivalent experience in a relevant field (e.g. healthcare governance, quality, management, or patient safety)
- Evidence of continuous professional development in governance, patient safety, or risk management
- Formal training in incident investigation methodologies for PSIRF
- Registered healthcare professional
Knowledge
- Detailed knowledge of NHS quality governance frameworks and systems
- Understanding of key regulatory requirements, including:
- Care Quality Commission (CQC) standards
- Patient Safety Incident Response Framework (PSIRF)
- Clinical audit and effectiveness frameworks
- Complaints and risk management processes
Experience
- Significant experience working in a healthcare governance, risk management or patient safety role
- Experience of supporting incident management systems, including coordination and tracking of investigations