Description
This job involves leading functional projects and programs, partnering with others to analyze business trends, and recommending best practices. As a Manager, Sales Development, you will contribute to business or process improvements within the function.
Key Responsibilities:
- Develop and execute comprehensive growth strategies across the SMB customer lifecycle
- Examine, analyze and monitor performance across the end-to-end customer journey
- Lead cross-functional initiatives across the IGM region
- Design and execute go-to-market programs
- Partner closely with local markets to develop a deep understanding of SMB customer needs
- Own the design, implementation, and optimization of vendor operating models
- Manage vendor relationships and performance
- Monitor key business metrics and growth KPIs
- Drive the introduction, adoption, cross-sell, and upsell of new products and solutions
- Develop customer segmentation frameworks
- Stay informed on industry trends, emerging technologies, and best practices
Qualifications:
- 3+ years of experience in business strategy, commercial management, growth, consulting, business operations, vendor management, or a related field
- Proven experience operating in the B2B space, with a passion for serving SMB customers
- Demonstrated ability to lead and influence cross-functional teams
- Strong commercial acumen, combining strategic thinking with hands-on execution
- Excellent analytical and quantitative skills