Multi Line Claims Adjuster (LA)

We are seeking an experienced Multi-Line Claims Adjuster to join our team in Lafayette, Louisiana. As a Multi-Line Claims Adjuster, you will investigate losses, inspect sites, document findings, evaluate damages and exposures, and communicate effectively with insureds, claimants, carriers, clients, vendors, and internal stakeholders.

Key Responsibilities

• Conduct on-site inspections and field investigations for assigned claims
• Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams
• Evaluate loss facts and support investigation of coverage, liability, damages, and exposure
• Obtain statements from insureds, claimants, witnesses, or other involved parties when needed
• Prepare timely, accurate, and well-documented reports for clients and internal stakeholders
• Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed
• Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations
• Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately
• Manage field assignments within service expectations, turnaround times, and quality standards
• Travel throughout the assigned Gulf Coast territory as assigned

Skills, Knowledge & Expertise

• 3+ years of adjusting or related claims experience
• Active adjuster license(s) as required by Louisiana, or other assigned jurisdictions
• Valid driver's license and reliable transportation
• Ability to travel locally and regionally within the assigned territory
• Strong documentation, organizational, and time-management skills
• Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems
• Experience in handling Liability, Maritime, Workers' Compensation, Automobile, and Property claims
• Ability to work independently while managing deadlines, territory activity, and service expectations
• Strong investigative mindset with high attention to detail
• Strong written and verbal communication skills
• Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives
• Ability to manage multiple assignments and shifting priorities in a fast-paced field environment

Preferred Qualifications

• Experience in handling Liability, Maritime, Workers' Compensation, Automobile, and Property claims
• Multi-line field experience
• Experience with general liability, casualty, bodily injury, or transportation-related claims
• Carrier certifications and multi-state licensing
• Bilingual capabilities are a plus

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage