Casualty Claims Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

As a Casualty Claims Adjuster in Seattle, Washington, you will investigate and adjust complex property and casualty claims for personal, casualty, or property losses and damages, including field investigations involving bodily injury, slip/trip and fall incidents, and third-party property damage claims.

Responsibilities:

• Handle complex losses locally unassisted up to designated authority; assist on larger losses, including handling accounting-based losses (business interruption and stock)
• Investigate and adjust complex property and casualty claims, including bodily injury, slip/trip and fall, and third-party property damage exposures
• Examine claim forms and other records to determine insurance coverage and liability
• Interview, telephone, or correspond with claimants, insureds, witnesses, and other involved parties regarding claims
• Consult police, medical, employment, and other records; inspect property damage and loss locations to determine extent of liability and damages
• Estimate cost of repair, replacement, remediation, or compensation
• Prepare reports of findings and claim recommendations
• Recommend litigation by legal department when warranted by claim complexity or disputed liability
• Attend litigation hearings
• Revise case reserves in assigned claims files to cover probable costs
• Assist in preparing loss experience reports to help determine profitability and calculate adequate future rates

Additional Responsibilities:

• Perform other duties as assigned
• Support the organization's quality program(s)
• Travel as required

Qualifications:

• Bachelor's degree from an accredited college or university preferred
• Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation
• Appropriate state adjuster license is required
• Five (5) years of property and/or casualty claims adjusting experience or equivalent combination of education and experience required
• Experience handling property damage, bodily injury, slip/trip and fall, and third-party property damage claims is preferred

Skills & Knowledge:

• Strong oral and written communication, including presentation skills
• Strong investigative, analytical, and problem-solving skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment:

• When applicable and appropriate, consideration will be given to reasonable accommodations
• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical:
• Must be able to stand and/or walk for long periods of time
• Must be able to kneel, squat or bend
• Must be able to work outdoors in hot and/or cold weather conditions
• Have the ability to climb, crawl, stoop, kneel, and work overhead
• Be able to lift/carry up to 50 pounds
• Be able to push/pull up to 100 pounds
• Be able to drive up to 4 hours per day
• Must have continual use of manual dexterity

Salary: The range of starting pay for this role is $85,000-$131,000 per year.

Benefits: A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.