Description
At Wasatch Property Management, our Assistant Community Manager is the driving force behind bringing people and apartment homes together.
They oversee the Accounts Receivable process by working closely with our residents to ensure timely and accurate rent collections. You will also assist in approving move-in files, promoting lease renewals, and building a team atmosphere.
Benefits and Pay Range The pay range for this position is 18.40 - 24.48 USD per hour, plus monthly bonus potential! Candidates starting pay will be determined based on job-related skills, experience, and qualifications.
Benefits include:
- Health, dental, and 401(k) program/match
- Paid time off for vacation, sick days, and holidays
- Apartment Rent Discounts, bonuses, and recognition for a job well done!
What you'll do: As an Assistant Community Manager, you will leverage your expertise and experience to seamlessly adapt to the challenges of supporting your community. Each day will present new and diverse demands, requiring the ability to prioritize, multitask, think creatively, take the initiative, and utilize a diverse skill set. Attentively listening to residents' needs, you will confidently offer solutions to address their concerns. You will actively participate in the leasing and renewal process, engaging with prospective residents and showcasing your in-depth knowledge of your community.
Responsibilities:
- Handle transactions like accepting and collecting rent and process all move-ins and move-outs.
- Resolve resident issues.
- Keep accurate records of prospective and current residents.
- Connect with prospective and current residents in a friendly and professional manner.
- Coordinate with maintenance staff to address any apartment-related issues that may arise.
- Assist in leasing by scheduling and conducting tours of available units.
Who you are: You will be critical in bringing our team to the next level! When you are a team member with Wasatch, you are not an employee number but a family member. We pride ourselves on empowering our team members to be heroes, which provides a sense of accomplishment.
Requirements:
- Ability to build rapport with prospects and current residents, actively listening to help identify their needs.
- Willingness to provide superior service.
- Reliability while always being prompt and accessible.
- A “Resident First” mindset.
- Motivation for career advancement and to lead by example.
- Desire to learn and have fun while doing it.
- Organized and accountable.
- Solution-Oriented
Requirements:
- Strong organizational and time management skills
- Ability to work independently and as part of a team.
- Superior customer service skills.
- Excellent communication, interpersonal, and organizational skills.
- Available to work a flexible schedule, including weekends.
- Ability to understand a ledger.
- Knowledge of Microsoft Office.