Description
We are seeking a Community Manager for TikTok Shop to execute creator-led campaigns at scale within the TikTok Shop ecosystem.
This role focuses on managing campaign budgets, sourcing and engaging creators through data-driven outreach, and optimizing campaign performance through strong operational execution and analytics.
Responsibilities:
- Execute creator acquisition through mass outreach using internal tools and data-driven strategies
- Build and grow invite-only creator groups on Lark, Discord, and offline
- Manage campaign budgets allocated by Account Managers and support budget allocation across multiple campaigns
- Identify, source, and engage creators for TikTok Shop campaigns using internal creator data platforms
- Coordinate with internal teams to align campaign execution, including Account Managers and Creator Management
- Track and analyze campaign performance, then adjust strategy based on performance insights
- Support large-scale campaign launches and major campaign moments such as product launches and brand days
- Occasionally participate in client or brand meetings to gather requirements and support campaign alignment
Requirements:
- Familiarity with TikTok Shop or the creator economy; TikTok Shop experience is strongly preferred
- Strong analytical thinking and willingness to deep dive into data and performance
- Project management capability and the ability to manage multiple campaigns simultaneously
- Curiosity, strong learning agility, and an operational mindset
- Experience in digital marketing, e-commerce operations, creator campaigns, BI/reporting, or dashboard creation is preferred
What does high performance look like?
- Ability to manage multiple campaigns effectively and deliver campaign execution at scale
- Strong campaign performance optimization through data insights and strategy adjustments
- Efficient creator sourcing, outreach, and engagement to support brand campaign goals
- Strong collaboration with internal stakeholders across account management, creator management, and international teams
- Taking full ownership of campaign execution and following through to completion
Career Growth: This role offers strong learning opportunities and potential mobility into Account Manager roles or broader strategic roles over time.
Team Culture:
- Game Changers
- Data Fanatics
- Partner Obsessed
- Team of Doers
Benefits:
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match