Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We're looking for a Client Relationship Officer to join our team in Braga, Portugal. This is not a call centre role, but a client support position focused on analysis, advice, and case follow-up.
Responsibilities
- Provide clear information on guarantees and procedures
- Collect, analyse, and update claim information
- Ensure professional and humane treatment of requests
- Guarantee a qualitative and personalised client experience
Profile
- Strong relational skills and sense of service
- Excellent command of French (written and spoken)
- Good communication skills (written and verbal)
- Analytical and organisational abilities
- Comfortable with computer tools
- Experience in insurance or customer relations is a plus, but not required
Remuneration & Benefits
- €14,500 gross per year on 14 months
- Working hours: Monday to Friday, 8am to 4:30pm (1 hour lunch break)
- Meal allowance: €10 per working day
- Health insurance
- 23 days of annual leave
- Teleworking (after training, 3 days a week)
- Comprehensive and paid training
- Permanent contract
Why Sedgwick? A stable and international professional environment. No call centre logic: qualitative work, focused on expertise. A human-centred company culture. Real development opportunities.
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