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From the employer's careers site First seen 28 Oct 2026

Product Marketing Manager - Solutions

Zendesk Hybrid senior full-time

Salary

$127,000-$191,000 per year

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Description

We are looking for a Product Marketing Manager - Solutions to lead the strategy, development, and execution of comprehensive go-to-market launches for multi-product solutions and select industries.

Responsibilities:

  • Lead the strategy, development, and execution of comprehensive go-to-market (GTM) launches for multi-product solutions and select industries.
  • Craft compelling solution-level positioning, messaging frameworks, and narrative arcs tailored to target personas and decision-makers.
  • Create high-impact marketing collateral, including solution briefs, whitepapers, ROI calculators, pitch decks, and customer case studies.
  • Partner closely with Product Management, Product Marketing, and Sales to translate cross-product capabilities into business-value solutions.
  • Develop and deliver robust sales enablement programs, training modules, and tools that equip global sales teams to effectively articulate solution value.
  • Conduct competitive research and buyer intelligence analysis to effectively position solutions against market offerings.
  • Measure, analyze, and optimize GTM campaign performance to drive cross-sell, up-sell, and new business pipeline growth.

Requirements:

  • 10+ years of progressive B2B SaaS product marketing experience.
  • Proven experience in utilizing advanced AI tools to perform daily work and key projects.
  • Proven background in solutions marketing, packaging integrated multi-product suites, or messaging complex ecosystem solutions.
  • Exceptional storytelling abilities with a track record of translating complex technical concepts into clear, value-driven business narratives.
  • Strong cross-functional leadership capabilities, with proven success aligning Product, Sales Enablement, and Field Marketing teams.
  • Deep understanding of enterprise buying cycles, persona dynamics, and value-based selling methodologies.
  • Data-driven mindset with experience defining and measuring marketing metrics that impact pipeline and revenue growth.

Basic Qualifications:

  • 10+ years of dedicated experience in B2B technology or SaaS product marketing.
  • Direct experience developing and launching solution-centric or multi-product GTM strategies.
  • Experience marketing solutions within Customer Experience (CX), CRM, or Enterprise Helpdesk ecosystems.

Benefits:

  • Hybrid work arrangement with flexibility to work remotely part of the week.
  • Opportunity to work with a global team and collaborate with colleagues from various backgrounds.
  • Competitive salary range: $127,000.00-$191,000.00 per year.
  • Eligibility for bonus, benefits, or related incentives.

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Florida-United-States-of-America/Product-Marketing-Manager_R35384

Apply on Zendesk