Description
We are seeking a Director, Services Business Development to join our team in Kuala Lumpur, Malaysia. This is an exciting opportunity to work with some of Mastercard's most important global and regional clients, particularly in the CNPF (Commercial and New Payments flow) space across Malaysia, Thailand, and Singapore.
The Services Business Development team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. As a Director, you will be responsible for generating and maintaining Services revenue opportunities with strategically important SME and Commercial issuers, acquirers, and ecosystem participants across Malaysia, Thailand, and Singapore.
Key responsibilities include:
- Generating and maintaining Services revenue opportunities with strategically important SME and Commercial issuers, acquirers, and ecosystem participants across Malaysia, Thailand, and Singapore
- Working with regional internal Commercial and New Payment flows in market teams to identify Services opportunities
- Fostering strong relationships with key client executives, as well as internally with key Mastercard stakeholders that tie directly to ROI
- Supporting the development of creative business solutions for complex business problems across the Services business
- Managing sales pipeline, advancing early-stage opportunities to approvals and signature, with continued engagement post-sales
- Proactively identifying customer risk and opportunity signals; developing comprehensive strategies to combat and/or limit erosion
To be successful in this role, you should have:
- Working experience with financial institutions, preferably with strong understanding of Transaction Banking or SME Banking
- Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise
- Preferably strong consulting and/or data-driven solution selling background
- Strong networker across relevant stakeholder base with the ability to listen, build common ground, and influence to effectively advance business opportunities and generate revenues
- Strong communication and presentation skills and an ability to establish credibility with CEO-1/CEO-2
- Strategically focused and solution-oriented with proven history of dedicated, high-energy, patient, and customer-centric behavior
- Leverage and synthesize data to analyze business challenges and opportunities
- Embrace a high-performance culture and embody a “can-do” attitude
- Balance working autonomously and seeking direction when required within a complex environment
- MBA/postgraduate preferred
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must abide by Mastercard's security policies and practices, ensure the confidentiality and integrity of the information being accessed, report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.