Description
In this position as an E2E Warranty Analyst at Ford Motor Company, you will lead the management of prioritized cases, including warranty and IQS, per the Single Agenda for Quality (SAQ) in partnership with Vehicle Function Groups (VFGs) and Functional Quality Managers.
Your main goal will be to drive the delivery of the throughput standard established for the performance cycle, collaborating with functions to achieve prioritization targets for Time to Detect, Time to Contain, and Time to Resolve.
Responsibilities
- Lead Problem Solving Throughput and Aging Delivery: Own delivery of overall throughput status and 'phase of problem solving' aging for Functional Units, working closely with VFGs, Central Triage Team (CTT), and functional problem solvers.
- Support Program Delivery & Risk Management: Ensure that current model quality learnings and functional quality status are accurately reflected in the Program Quality Status inputs.
- Cross-Functional Collaboration: Act as a key interface between PQ, engineering, manufacturing, service, and supplier quality teams to ensure seamless information flow and alignment on functional quality issues.
- Drive Current Model Quality Learnings into Future Programs: Engage directly with engineering teams responsible for current production quality problems to deeply understand root causes, failure mechanisms, and real-world manufacturing/supplier constraints.
- Enhance Proactive Quality Planning & Data Analysis: Provide real-world insights to the Forward Model Quality (FMQ) team to inform and strengthen Failure Mode Avoidance (FMA) plans, Root Cause (RC) plans, and CTQ (Critical-to-Quality) assessments.
Qualifications
- Bachelor's Degree in Engineering, Sciences, or academic equivalent, in a closely related technical discipline or equivalent combination of relevant education and experience.
- Working knowledge of Ford's quality tools and process (or equivalent) – on the job experience with interpreting quality data sources, interpreting and applying data analytics.
- Working knowledge of Problem-Solving Methodology (e.g., Global 8D, PDCA).
- Green Belt certification required.
- Demonstration of strong collaboration capabilities, with abilities to pull together teams to work towards a common outcome in spite of differing perspectives of the problem at hand.
Salary
The salary range for this position is:
- Salary grade 6: $72,480 - $121,440
- Salary grade 7: $84,480 - $141,360
- Salary grade 8: $96,720 - $162,120
For more fresh new jobs, check out yubhub.co.