Description
The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.
We are hiring a Service Owner into two teams: Accessibility and Digital Inclusion, and GDS Local.
Service Owner for Accessibility and Inclusion: You will take the reins of a growing, high-profile suite of products, tools and services that help government build digital services everyone can use. You will have genuine strategic ownership, setting direction, prioritising investment, tracking performance and proving impact while building a service that is trusted and valued in every department you work with.
Service Owner for GDS Local: You will lead a team coordinating GDS activity to deliver the digital and data commitments of the government's plan to fundamentally rewire the state by shifting power, funding and accountability from Whitehall to local leaders.
What you'll be doing as a Service Owner:
- Provide strategic leadership and end-to-end ownership of a suite of products, initiatives, services and tools
- Be at the forefront of shaping government priorities, engaging directly with ministerial boards and collaborating with DCMS policy counterparts
- Work closely with subject matter experts and secondees from industry and local government to take on ownership of the service and products
- Design and lead the transitioning to a new operating model that allows the service to scale sustainably
- Define success and quality measures for the service, tracking performance metrics and using evidence to drive continuous improvement
- Build and sustain significant stakeholder relationships across government
- Ensure appropriate governance, assurance and funding are in place for the service
- Represent the service and its roadmap within the team's new directorate structure
- Create the culture and environment for your team to do their best work
- Coordinate supplier partners to guide design of the services and accelerate delivery
- Resource, lead and line manage a team of staff to deliver the service to a high standard
Benefits:
- Flexible hybrid working with flexi-time and the option to work part-time or condensed hours
- A Civil Service Pension with an average employer contribution of 28.97%
- 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
- An extra day off for the King's birthday
- An in-year bonus scheme to recognise high performance
- Career progression and coaching, including a training budget for personal development
- A focus on wellbeing with access to an employee assistance programme
- Job satisfaction from making government services easier to use and more inclusive for people across the UK
- Advances on pay, including for travel season tickets
- Death in service benefits
- Cycle to work scheme and facilities
- Access to an employee discounts scheme
- 10 learning days per year
- Volunteering opportunities (5 special leave days per year)
- Access to a suite of learning activities through Civil Service learning