Senior Property Officer

We are seeking a Senior Property Officer to oversee a designated portfolio of residential properties in Hong Kong, SAR, China. The successful candidate will be responsible for the comprehensive management and operational oversight of the properties, ensuring they meet the highest standards of safety, compliance, and operational efficiency.

Key Responsibilities

• Operational and Facility Management:
• Direct the day-to-day operations and maintenance of the assigned property portfolio.
• Oversee the implementation of preventive maintenance programs and manage both operational expenditure (OPEX) projects.
• Ensure all properties comply with local, state, and federal regulations, including health, safety, and environmental standards.
• Manage third-party vendors, contractors, and service providers, including negotiating contracts, defining scopes of work, and monitoring service delivery.

• Financial Management:
• Prepare RFQ / Tendering documents and process, cost approval proposals and issuance of purchase orders.
• Identify and implement cost-saving initiatives and revenue-enhancement strategies to maximize overall asset value.

• Tenant and Stakeholder Relations:
• Serve as the primary point of contact for tenants, addressing inquiries, resolving complaints, and ensuring a high level of occupant satisfaction.
• Foster strong relationships with Client and internal stakeholders, providing regular performance updates and strategic recommendations.

• Leadership and Team Development:
• Supervise, mentor, and train junior property officers.
• Conduct performance reviews, set team objectives, and foster a collaborative, high-performing team environment.

Qualifications and Requirements

• Education: Bachelor’s degree in Real Estate, Business Administration, Finance, or a related field. Professional certifications (e.g., CPM, RPA, or local equivalent) are highly preferred.
• Experience: Minimum of 5 to 7 years of progressive experience in property management, with at least 2 years in a senior, lead, or supervisory capacity.
• Technical Skills: Proficiency in industry-standard property management software and advanced Microsoft Office Suite skills, particularly Excel.
• Communication: Exceptional verbal and written communication skills, with the ability to negotiate effectively and present complex information to diverse stakeholders.
• Problem Solving: Proven ability to manage crises, resolve conflicts, and make sound, data-driven decisions under pressure.
• Shift Duty: 0800 - 1700hrs or 1000 - 1900hrs